Chakroff’s Blog

March 15, 2009

It Depends.

Filed under: Uncategorized — chakroff @ 11:14 pm

I’ve always liked either/or questions.  My sister and I, whenever we had to ride in the car for days (the mainland never seems quite so big as when you’re driving, in our case, from Michigan to Arizona), would play Death Is Not An Option, only our situations were always pleasant.  The older we got, the more the conversation changed.  Classic example: Tom Cruise vs. Brad Pitt.  There would be actual debate (Cruise looses points for aliens, Pitt for Meet Joe Black), clarification (were we drinking tea or performing espionage?), and then the eventual conclusion.  But, like I said, we got older and the rules changed.  For one, I don’t even like tea.  Anyway, the answer, is, of course, Johnny Depp.  If you were wondering.

So we come to the question of social tagging vs. professional cataloging and classification.  (in this instance, I feel Pitt is social tagging)  Thing is, they both have very strong points and very serious drawbacks.  So we change the rules a little, we combine the two.

There are several key differences between the systems:

  • Rules for social tagging are much looser than for subject headings.  You can add as many tags as you want, but subject headings are more specific.  This is a plus for social tagging because you stand a better chance of finding the resource if there are multiple entry points.  However, this kind of thinking often leads one in circles, and it is part of what subject headings can help avoid.  With tagging, there are no ‘broader terms,’ or ‘narrower terms,’ just more options in general.   The long-term effect of repeated social tagging for specific resources would be that the useful tags would float to the top, and the pointless ones would die off–Darwinism.  Subject headings don’t have that luxury.  People living in Hawaii are going to be classed as aliens until someone in charge realizes it’s part of the United States and changes the book.
  • The tag is determined by the user. This allows for greater flexibility in regards to the diversity of users.  Dewy Decimal classification, for example, is ridiculously skewed toward white Americans.  If you’re, for example, not a white dude from Minnesota, it’s probably more difficult to follow the chain of thought that puts Hawaiians and Martians in the same category. (admittedly, I’m a white chick from Michigan, and I still find the logic awfully fuzzy.)  So a huge bonus that makes social tagging so accessible is that you can use slang or local terminology (seriously, all examples of Brit Speak as compared to the American Bastardization Of are completely fleeing my brain, but you know what I’m talking about.) to look up your materials.  Subject Headings do help, though, to make sure there are specific places to look for specific materials.  I do find it interesting that at some point, there become accepted slang terms for social bookmarking, the collective edits itself.  The adaptability of the structure is helpful, but would be aided significantly if paired with a stricter framework.
  • Tags can be easier to remember.  searching for ‘purple people eaters’ is easier than remembering you have to look for ‘magical creatures, care of’ and then continue on, because you just look up exactly what you need. (and oh my god, has there ever been a more disturbing mental image to drive home the importance of grammar: are the people being eaten purple,  or are the people eaters themselves purple?  never thought about it until I just typed it. ick.)  Being able to remember what you’re looking for when going back is fairly crucial on large projects.  However, again the structure of subject headings proves its worth by making the exact same path to a source available to all users.  It is frequently not just one person who wants to know about local recipes.  Using subject headings, you’d look through Cooking to find a recipe for Loco Moco.  In my tag list it would be under Culinary Experiments Gone Seriously Awry.  In Jenna’s it’d be under Gastrointestinal Bliss.  You can see how I’d miss that if I were only using her tags.  So while I might have a fondness for my easily remembered tag, it would prove useless to a different user.  And while we do want to allow access to resources to be personalized, only using social tags would be far too personal.

There really are a great many benefits to each system, but I think the best option is the third: combine the two.  Live Journal, for example,  now allows you to tag your blog entries, however you want.  But the most useful tags, the ones used in moderated communities where more than one person uses them, are the ones selected from a list.  I think if there were an easy way of users choosing tags, instead of just inventing them, social tagging could really revolutionize catalogs.  As it stands, subject headings rely completly on the assessment done by only a few individuals.  If users as well as catalogers were allowed access to tagging utilities, the results could be remarkable.

7 Comments »

  1. Maybe it’s the pessimist in me, but when I think of social tagging, I always think of how users can abuse that feature. Manda is right about youtube tags being horrible. For example, some people mass spam tags just to increase traffic to a specific article/video. I thought rickrolling was funny at first, but now it’s just annoying.

    I like the ideas that the others mentioned about Tag enforcers but I have bad memories of a previous job in which I had to catalog Hawaii arbitration cases. Having users do it themselves is so much easier, especially with sites that has massive content.

    Comment by Michael Claveria — March 22, 2009 @ 10:13 pm

  2. “Pitt is social tagging”, sounds very interesting. I like this.

    I feel social tag is not just determined by the user. I read the post from one of our classmate. A conference orgnization give a weired social tag and let all the attendee to use it.

    I agree with you that social tag is more general than subject headings and should be easy to be remembered.

    Comment by yili — March 22, 2009 @ 7:51 pm

  3. Giving users the power to “tag professional catalogs” (I can’t think of something better for the moment) doesn’t completely hide the problems from each side. White dudes from Michigan could still just as easily put all the tags in a particular item, if they are the popular users. This won’t help an outsider come in to navigate the system. Oppositely, even though Hawaiians could be listed with aliens, it would still be universal across all libraries, whether in Hawaii or Michigan or Poland.

    Catalog and classification should make searching easier, but I wonder if joining it with a pure (re: unmoderated) form of tagging would actually improve it. These Tag Enforcers that Manda mentions seem like a good solution for LJ, but at some point, the buck still stops at a person who will still have a subjective opinion.

    Right now, no matter how out-dated the Dewey decimal system is, I trust it. How do you begin to get people to trust social tagging in a library?

    Comment by karhai — March 22, 2009 @ 12:26 am

    • In response to Kar-Hai, if what you mentioned in your first paragraph does turn out to become a problem, then a solution would be to have tags entered by library users only. For example, to tag something in the HSPLS library catalog, you would need to first input your name and library card number. One drawback is that you’d have less tags to work from, as the tagging population is smaller. However, this is an opportunity for the library to try to get the users involved and engaged with the library catalog. Users can be motivated by a tagging contest, for example. (more details in my blog) The contest could be further promoted at library events, like if the library had gaming nights. I wonder if it would be possible to create a tagging game, similar to the ones Kathryn posted at the end of her blog post for this week… then all that information gathered from the game could be funneled into the library catalog somehow.

      The key, though, is to have both (the outdated though dependable) Dewey decimal and social tagging available in the library catalog to provide more ways for users to discover things.

      Comment by thechickenbus — March 22, 2009 @ 9:35 am

  4. Hilarious post! I’m having some LIS605 flashbacks and images of flipping through big red books. I like your idea of combining the two and having users choose from a list of tags. Makes me think of Answerbag and how one would classify the question they are asking. But what if the tag you want is not one of the options provided in the list? I suppose it wouldn’t be a huge problem if the list were extensive. New words may also need to be added on a constant basis.

    Comment by thechickenbus — March 20, 2009 @ 10:48 pm

  5. I agree with you that combining tagging and cataloging would be an improvement over using just one system. The tagging system used in Delicious provides you with tags used by others when bookmarking a particular article or document. Although it doesn’t alleviate the problem of “too personal” user tags, at least it provides tags that others believe accurately describe your bookmark. Social tags work when most of the people using the tags agree on the tag descriptions. This would not work in your example where one person’s likes is another’s dislikes, but I believe you would still use the tags “recipe,” “hamburger,” “loco moco,” and not just “Culinary Experiments Gone Seriously Awry.” Perhaps a system that uses traditional cataloging with a feature that allows individuals to add personal tags would be most functional? As Gazan’s article states, “people’s motivation to annotate printed textbooks: the function of making important or interesting passages more easily findable for later review.”

    Comment by junie12e — March 20, 2009 @ 5:35 am

  6. Subject headings are a perfect example of the old culture vs the new internet culture. It’s so entrenched in bureaucracy to change them that they barely ever get changed, even though in this age a lot of them are just plain inaccurate. And when people started trying to bring up a new standard with RDA…oh boy. Drama.

    Then the tags are the new culture – so user-editable and out there that half the time they’re too subjective and not really useful except for the person who posted them in the first place. YouTube tags are awful if you’re trying to find something, like our reading explicated this week. Like you said, I’ve seen a lot of LiveJournal communities where the moderators have been Tag Enforcers and so the information presented is easily navigable and understandable. I’d say LiveJournal comms are pretty good sources of well-organized and well-moderated information…I keep a dummy account that I just use to lurk in a couple communities related to information about living in Japan (since I might be going back soon) and some other information-seeking comms that are of interest to me.

    Have you thought up some sort of system that combines subject headings with tags? I know that there are experimental catalog softwares out there where users can tag catalog entries, but I haven’t heard of much more than that.

    Comment by manda — March 17, 2009 @ 10:20 am


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